Testimonials

“I work for the Federal government in the Fleet department. I just wanted to say the Federal Government uses many of the local shops to service our Fleets. Starting Gate Servicenter is the very best. I know when I take one of our vehicles into them it’s going to get fixed correctly. I also know their turn around time is excellent. One other thing I like about them is their courtesy van. They take me back to work and pikc me up when the vehicle is complete. Very nice shop, Clean, & professional.” -U.S. Government Employee

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“When my husband and I got married we moved to Columbia, Md.. We tried several car repair shops to service our two cars. It seemed like every time we took our cars in for service they tried ripping us off. Almost always we needed to take our cars back to get them fixed right. Every time we did, we were greeted with a feeling that we were bothering them. One day my husband was discussing the problem with my Dad. Dad recommended for us to try Stating Gate. He said he’s used them for over 20 years and they are great. Well we tried them and they are great! My Dad has since passed. Mu husband tells me all the time he’s so happy my Dad recommended them to us. We’ve been using them for over five years and we love them. Good Prices, Great Service and extremely Friendly. Try them you’ll love them too.” – C. Roberts, Columbia

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“I took my vehicle into Starting Gate Servicenter for our service last April. I was surprised to find their shop so clean. I really wanted to take pictures of the waiting room and especially the lady’s bathroom. You can’t believe how nice they are and how clean everything is. The people behind the counter were pleasant and professional. The Technician brought my car up front and handed me my keys, with a thank you for allowing us to service your vehicle. I think you’ll find everything working well. If you have any problems please call us. The repairs were corrected right. The price for the repair was fair. The experience was wonderful. I would certainly recommend them to anyone.” – S. Jackson, Laurel

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“It’s not often I recommend anyone, but these guy’s are great! My daughter was having problems with her vehicle on the road, she called me and I called Starting Gate. They dispatched a truck out to her. My daughter wanted to drive the vehicle home, but the tow operator said not to. He had discovered the transmission cooler line was broken. If she tried to drive it home 13 miles she would have destroyed her transmission. He towed it to Starting Gate. They were able to fix the problem for less than $150.00. A new transmission would have cost $3,500.00!” – R. Peterson, Gambrills

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“I took my 2006 Toyota to two dealers and one independent repair shop for a problem I was having. None of them could fix the problem I was having and all of them charged me for the repairs they performed, without fixing my problem. I took it back to one of the dealers and he said, “we found another problem not related to the first one and we fixed and to fix this one will only cost $462.80.” I agreed to have them fix it and when I picked it up after they had it for ten days the problem still existed. I went back to them and they said I would need to make an appointment to bring it back. The next appointment was two weeks from then. I was complaining to a friend of mine at work and he recommended Starting Gate Servicenter to me. I tried them, they found my problem, and fixed it the same day and my bill was under $200.00. What can I say, they were great! Friendly, Professional, the cleanest shop I’ve ever seen.” -J. Long, Crofton

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“I was headed to and appointment and it was pouring down raining. One of my windshield wipers just flew off. I pulled into Starting Gate and the General Manager replaced the wiper right away. Within minutes I was on my way. I will never forget them…they are the best.” - A. Cameron

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“Our car club was headed to Illinois for a show. We are from Delaware and started to have trouble as we hit Maryland. The TR-7 gave up on 95 near the rest stop. We got in touch with Starting Gate and they towed us in. Bad news. We needed a motor. Ken, the General Manager not only found us a hotel but drove us there AND FOUND A MOTOR, HAD IT THERE THE NEXT DAY AND WE WERE ON OUR WAY…AMAZING. We are very grateful.” - D. Stuart

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“I bought a used Toyota Celica in Pennsylvania and even after checking out all of the systems I discovered several months later that the AC didn’t work. I took the car over to Starting Gate. They were so helpful, they even called the dealer in PA. And reported on the work they did. After speaking with Starting Gate the dealership picked up the cost of
repair…Starting Gate went above and beyond the call of duty.” - B. Dixon

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“It’s a great place…I won’t go anywhere else.” -T. Smith

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“I hate to sit in a dirty place waiting on my car to get fixed. Starting Gate is really nice, clean, bathrooms too! Great magazines!” - G. Alexander

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“I needed to call a to have my car towed. I was wondering what type of terrible tow truck would show up. They are usually oily, trash inside. I couldn’t believe my eyes, clean, shiny, new, no trash inside and the driver was neatly dressed and so helpful. Thanks for making a bad day better.” - G. Whitting

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“A great experience, explained everything. Fixed it right the first time.” - T. Harris